Return Policy – Modatrova
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Return Policy

We hope you love your order, but if you are not completely satisfied with your purchase, we accept returns on most items for store credit. If you have any hesitation around our store credit policy, please don't hesitate to email us at orders@modatrova.com ahead of purchasing.

Return Requirements
For eligible items, you have 14 days from fulfillment date to initiate a return or exchange. If a product is final sale, that is indicated so under the Return Policy tab on the product page. The item must be unused with tags affixed and in all original packaging. Modatrova must authorize all returns. 

Process
To initiate a return, please email orders@modatrova.com with your Modatrova order number in the subject line.
Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. Return shipping and handling costs will be deducted from your credit.

Store Credit
Instant Credit is offered on all eligible returns and can be used immediately. Customers can use Instant Credit on a new purchase as soon as the return is scanned. Store credit is valid for 12 months after the date of issue.

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