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Return Policy

While we hope you love your Modatrova order, we understand there may be a need to return your item(s).

Eligible Items

Please pay special attention to the Return Policy detailed on each product's page, as policy varies by designer and item. Made-to-order, customized and personalized products are not eligible for return or exchange. We do not accept returns on sale items.

Process

For eligible items, you have 14 days from your item's ship date to initiate a return or exchange. The item must be unused with tags affixed and in all original packaging. Please visit returns.modatrova.com and follow the prompts from there.

Refunds (If Applicable)

Once your return is received and inspected, please allow approximately 10 days for a refund notification.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

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