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Return Policy

While we hope you love your Modatrova order, we understand there may be a need to return your item(s).

Eligible Items

Please pay special attention to the Return Policy detailed on each product's page, as policy varies by designer and item. Made-to-order, customized and personalized products are not eligible for return or exchange. We do not accept returns on sale items.

Process

For eligible items, you have 7 days from receipt to initiate a return or exchange. The item must be unused with tags affixed and in all original packaging. Modatrova must authorize all returns. To initiate a return, please email orders@modatrova.com with your Modatrova order number in the subject line.

Refunds (If Applicable)

Once your return is received and inspected, please allow approximately 10 business days for a refund notification. 


If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

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