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Return Policy

We hope you love your order, but if you are not completely satisfied with your purchase, we accept returns for site credit.


Please check the Return Policy tab on each product page, as some items are not returnable. Items shipped internationally are not eligible for return at this time. For eligible items, you have 14 days from fulfillment date to initiate a return or exchange. The item must be unused with tags affixed and in all original packaging. Modatrova must authorize all returns.


To initiate a return, please email with your Modatrova order number in the subject line. Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. Return shipping and handling costs will be deducted from your credit.

Instant Credit

Instant Credit is offered on all eligible returns and can be used immediately. Customers can use Instant Credit on a new purchase as soon as the return is scanned. Store credit is valid for 12 months from date of issue.