Current policy published: 2022
Information Collected or Received
Modatrova will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy. As a Modatrova user, you may be required to provide a valid email address at registration.
Depending on which services you choose to use, Modatrova may require additional information, such as a designer name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. Credit card information on an account may be stored and used for both billing and payment purposes. Modatrova may contact individual designers to confidentially request more information about their items listed on the Site, to ensure compliance with our rules.
Certain products or services on Modatrova may require you to complete a form; any information you submit through the application processes will not be displayed publicly and will only be used internally by Modatrova, unless otherwise specified. Modatrova automatically receives and records some information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site. This information helps us analyze and understand how the Site work for members and visitors, and provides a more personalized experience for members and visitors. For more information about online tracking tools (including flash cookies) and how we use them, see the section below in this policy on “Information Sharing & Disclosure.”
Modatrova may receive or collect information (for example: an email address) about a person who is not yet a registered Modatrova member (a “non-member”) in connection with certain Modatrova features, including but not limited to: a non-member subscribing to a Modatrova newsletter, a member inviting a non-member to visit the Site, or a non-member engaging in a transaction. Non-member information is used only for the purpose it was originally submitted to Modatrova. A non-member can contact firstname.lastname@example.org if they do not want Modatrova to retain their information.
Modatrova uses the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online marketing, to contact members or interested parties, and for general research and aggregate reporting.
Choice & Control
We know members of our community value having control over their own information, and therefore Modatrova gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you.
You may change or correct your Modatrova account information (except your email address) on the Site. You may also remove certain optional information on the Site that you no longer wish to be publicly visible, such as your full name.
For various reasons, Modatrova may contact you about our services or your activity. Some of these messages are required, service-related messages for members. Other messages are not required, and you can control which optional messages you choose to receive by changing your settings in your account.
If you have optionally connected your account to an external, third-party application, such as PayPal, you can remove permission for the third-party by changing your account settings.
If you no longer wish to use Modatrova’s services or receive service-related messages, then you may close your account.
Messages from Modatrova
On occasion, Modatrova will contact you. Primarily, messages are delivered by email, and every account is required to keep a valid email address on file to receive messages. In some situations, Modatrova may contact you by telephone, SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features you may find of interest. You may update your contact preferences in your account settings.
Some messages from Modatrova are service-related and required for members. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence with Modatrova’s support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Modatrova, unless you close your account.
Modatrova may also send you messages related to certain features or your activity on the Site. Modatrova may also send you news or updates about changes to our Site or services. By default, members will receive these messages via email, but you may choose to opt-out of getting certain messages through the settings on your Modatrova account.
Modatrova will offer optional email newsletters. When you register for an account, or choose to subscribe, you will receive newsletters from us. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions contained in the newsletter emails.
Non-members may subscribe by providing an email address, which will only be used by Modatrova for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
Modatrova is both a marketplace and a community. Please use common sense and good judgment when posting in the community space or sharing your personal information on Modatrova. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages.
Modatrova generally does not remove content from the marketplace and community space, and your posts may remain public after your account is closed. You are responsible for the personal information you choose to post in community spaces on Modatrova.
Information Sharing & Disclosure
We want to respect your privacy. Modatrova will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy. Modatrova limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Modatrova is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through Modatrova’s services. Modatrova may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. Modatrova may share aggregated demographic information with business partners.
We can only speak for ourselves; this policy does not apply to the practices of third parties that Modatrova does not own or control, or individuals that Modatrova does not employ or manage. If you provide your information to others on Modatrova or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Modatrova does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Modatrova is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Modatrova Site. We encourage you to ask questions before you disclose your personal information to others.
The security of your personal information is important to us. Your Modatrova account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
Modatrova will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Modatrova to use your information to provide you services, you may close your account. Modatrova will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.
If you have questions about personal information or suggestions you can contact Modatrova’s support team by sending an email to email@example.com.